Peacock Consulting has learned and shared many best practices with industry professionals nationwide. This experience has provided us with the knowledge to utilize available technology and resources to be the best.

• Provide recommendation on the structure of your Corporate Organization considering individual abilities, client needs and industry best practices.
• Perform Personnel Evaluations to determine the strengths of an employee and assess areas they will be most valuable.
• Implement Process Efficiencies without increasing costs.
• Enhance Statistical Analysis including Metrics Development to analyze all contributing factors of production performance.
• Utilize your existing technology to attain company goals by working the right accounts at the right time through improving Inventory Management
• Develop and document 1^st & 3^rd party Collection Flow Processes that meet client expectations and increase revenue.
• Analyze Skiptracing vendors and implement automated processes to manage unsuccessful searches.

The laws that regulate the collection industry are ambiguous and costly to comply with. We will assist with developing efficient and straightforward processes that maintain compliance with all applicable laws.

• Fair Debt Collection Practices Act (FDCPA)
• Fair Credit Reporting Act (FCRA)
• Health Insurance Portability and Accountability Act (HIPAA) Privacy
• Health Insurance Portability and Accountability Act (HIPAA) Security
• Dispute Handling