About Us

Peacock Consulting, LLC has over eighteen years of experience in the financial industry, ranging from ten person organizations to Fortune 100 companies. With a focus on client satisfaction, quality assurance programs, and the technology necessary to implement them, we have the knowledge and expertise to help your business recognize areas for growth and improvement and make your vision your present.

Sarah Headly
President

While Director of Compliance for a prominent collection agency in Madison, Wisconsin, Sarah was responsible for company compliance, operations, production, training and quality assurance. She was invited to instruct agencies on the Professional Practices Management System for ACA International, which along with her role of PPMS implementer, have provided her with the formalized and practical knowledge necessary to be a PPMS expert. She also had the opportunity to share ideas and best practices with many other agencies from around the country regarding their quality assurance initiatives. She learned that many agencies loved the idea of PPMS and recognized the immense value it can add to an agency by decreasing costs and increasing revenue; however, they simply didn't have the resources to implement the program and obtain certification. In response, she began Peacock Consulting, LLC with the goal of assisting agencies with the implementation of PPMS as well as providing general management consulting.

Craig Stewart
CIO

Craig has a unique perspective on what it takes to improve an organization's IT infrastructure, starting with the business needs and enabling efficiencies through technology. His experiences range from jack-of-all trades at a 5-person organization to data warehousing efforts at one of the largest securities firms in the nation. He found a home in the middle, recognizing and performing all categories of efficiency improvements at a leading company in the receivables management industry. He pioneered web-based software for tracking ACA International's PPMS management system, which has helped agencies across the nation achieve certification. Now in the consulting realm, Craig is always looking for a way to make his clients' lives easier through the proper use of technology, whether that is implementing off-the-shelf software or developing custom programs to meet their business needs.